Privacy Policy

ANG Boutique ("we", "us", "our") operates angboutique.com. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit or make a purchase from our store. By using our website, you agree to the practices described in this policy.

Information we collect

  • Information you provide: your name, email address, phone number, shipping and billing address, and order details when you place an order, create an account, subscribe to our newsletter or contact us.
  • Payment information: payments are handled by our payment providers (including Shopify Payments and other gateways). We do not store your full card details on our own servers.
  • Information collected automatically: when you browse our site we collect device and usage data such as your IP address, browser type, pages viewed and referring site, using cookies and similar technologies.

How we use your information

  • To process, fulfil and deliver your orders, including sending order confirmations and tracking updates.
  • To provide customer service and respond to your enquiries.
  • To send marketing communications where you have opted in, and to improve our products, website and services.
  • To detect and prevent fraud and to comply with our legal obligations.

How we share your information

We share personal information only as needed to run our store, including with: our e-commerce platform (Shopify); payment processors; shipping and logistics partners (such as SF Express) to deliver your order; and marketing or analytics service providers. We may also disclose information where required by law. We do not sell your personal information.

Cookies

We use cookies and similar technologies to operate the site, remember your preferences, analyse traffic and show relevant advertising. You can control or disable cookies through your browser settings, although some features may not work properly without them.

Marketing communications

If you have subscribed, we may send you emails about new arrivals, promotions and updates. You can unsubscribe at any time using the link in our emails or by contacting us.

Data retention and security

We keep your personal information for as long as needed to fulfil the purposes described above and to meet legal, accounting or reporting requirements. We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

International transfers

As we ship internationally and use global service providers, your information may be processed outside Hong Kong. We take steps to ensure it is handled in line with this policy.

Your rights

Under the Hong Kong Personal Data (Privacy) Ordinance and other applicable laws, you may request access to or correction of the personal data we hold about you, and ask us to stop using it for direct marketing. To make a request, please contact us using the details below.

Children

Our store is not directed at children and we do not knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes take effect when posted on this page.

Contact us

If you have questions about this Privacy Policy or your personal information, contact us at:
Email: angboutique_@hotmail.com
WhatsApp: +852 9608-6597
Customer service hours (HKT): Mon to Fri, 9 a.m. to 8 p.m.